Booking your first appointment at a cosmetic clinic can feel like a big step. At Eterna, every new client starts with a Facial Assessment Consultation: a 45-minute conversation with a Registered Nurse before any treatment goes ahead. Here's what to expect.
Before you arrive
Please arrive with a clean, makeup-free face, so we can properly assess your skin.
Street parking is available nearby, and Leederville has several public car parks.
We're inside Vera Beauty, 40/201 Carr Place, Leederville.
Feel free to bring a list of any questions you may have.
We'll send you online aesthetic and medical history forms to complete before your appointment.
The first part: getting to know you
When you're brought through to the treatment room, your nurse will ask about your day and get to know you a little. We then talk through your concerns (even ones you may think we cannot address), what you'd like to change, what you don't want to change, your lifestyle, skincare routine, and any previous treatments and how you felt about them.
Your medical history
Next, we go through your medical history, including health conditions, medications, recent surgeries, illnesses or antibiotic use. We will also discuss allergies and whether you are pregnant or breastfeeding.
The facial assessment
We start with a close look at your skin to assess its quality and texture, and what it may benefit from, whether that's topical skincare or an in-clinic skin treatment. We then move on to your concerns and assess your facial structure and proportions. While you're talking, we also look at how your face moves. Finally, with your consent, we take clinical photos for your patient record.
Talking through your options
Treatment options are written down and quoted for you. We discuss what is suitable for you, as well as what isn't. We go through possible side effects, risks and downtime of each option. We will also discuss timing and budget. It's important to keep in mind that sometimes the answer is no treatment at all.
What happens next
If your nurse considers it appropriate and there's time, treatment may be done on the same day.
You're welcome to go away and think about it, with no pressure to book.
You'll take home a written quote so you can do your own research and think it over. We'll be in touch over the coming weeks to check in.
Cost and booking
The Facial Assessment Consultation is $100. New client consultations are with Jess on Mondays and Tuesdays. A $100 deposit secures your appointment and goes towards the cost of your visit; see our booking policy.
Book a Facial Assessment Consultation →
Common questions
Can I bring a friend?
Of course. Just make sure you're comfortable discussing your medical history in front of them.
Can I bring my children?
Eterna is a child-free clinic, so please arrange care for children and babies before your visit.
What if I'm not sure what I want?
That's what the consultation is for. We'll talk you through a few options and what may suit you best, based on your concerns and questions.
Do I have to have treatment on the day?
Not at all. There's never any pressure to go ahead with treatment if you'd rather think about it.
